Private policy

Pathwinds Outdoors respects your privacy and is committed to protecting your personal data. This policy explains how personal information is collected, used, and stored when you book or participate in activities

Who We Are

1. Pathwinds Outdoors provides guided walks, navigation workshops, and outdoor learning experiences on Dartmoor.

Data Controller: Pathwinds Outdoors

For any questions about this policy or how your data is handled, please contact:
Email: pathwindsoutdoors@gmail.com

2. What Information We Collect

When you book an activity or contact us, we may collect the following information:

• Name
• Email address
• Telephone number
• Emergency contact details
• Relevant medical information (only where necessary for safety)
• Booking information

This information is collected only where necessary for the safe delivery of outdoor activities.

3. Why We Collect This Information

Your information is used for the following purposes:

• Managing bookings and communication
• Ensuring participant safety during activities
• Contacting emergency services or emergency contacts if required
• Providing important information about your activity

Medical information is used solely to help ensure your safety while participating.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Contract – to manage and deliver the activity you have booked
Legitimate Interest – to ensure participant safety during outdoor activities
Consent – where sensitive medical information is provided

5. How Your Information Is Stored

Personal data is stored securely and only accessed when necessary.

Information may be stored digitally (such as email or secure files) or on paper forms used during activities.

6. Data Retention

Booking information will normally be retained for up to 12 months for administrative purposes.

Medical and emergency contact information is normally destroyed shortly after the activity unless required for safety records or incident reporting.

7. Sharing Your Information

Your personal information will not be sold or shared with third parties.

Information may only be shared if necessary:

• With emergency services in the event of an incident
• If required by law

8. Your Rights 

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data where appropriate
• Withdraw consent where consent has been given

Requests can be made by contacting the email address listed above

9. Data Security

Reasonable steps are taken to protect personal data from loss, misuse, or unauthorised access.

10. Changes to This Policy

This policy may be updated occasionally. The most recent version will always be available on the Pathwinds Outdoors website.